Enchanted Princess®

Too many people

March

Pros: The staff was excellent in-spite of being very short handed and working 12 hour shifts and only 1 day off.

Cons: Short staffed long waits for service

Recommended: Yes

As I said above long wait. Not enough crew. Even being short staffed and overworked they always had a smile on their face. The music was fun and fit into my genre of rock and roll. Got to dance like I did years ago. I would do this cruise again if they upped their staffing or decreased the size of the guests.

First cruise on Princess

February

Pros: Friendly staff

Cons: Pools small, very loud music on decks

Recommended: No

Majority were elderly on cruise which was fine but didn’t feel the ship was designed for safety. The pools have a 2 foot brick wall around them so needed to step over to get to wading pool which surrounded the depth pools. No hand rails to make a balance transfer safe. The only way to enter the pool was the ladder at the 6 ft depth. Should be a method to get into shallow end of pool. The hot tubs could hold 4 at the most as long as you were comfortable touching. Two in hot tub was the most comfortable and needed to climb about 5 steps to get to them. There should be a smaller drink package offered. Most activities were singers in the many pub areas. Bingo was simplistic and only 4 games. The non smoking casino was small and not a large variety of games. No tables in non smoking casino. Found soups and some other foods very salty or no flavor to them. Calamari was over cooked and tough. The prime rib and filet were tasty. One good night of entertainment on the first night. The theatrical presentations by the dancers were entertaining.

Beautiful Ship

October

Pros: Well maintained, looks like a brand new ship.

Cons: Mattresses are very firm.

Recommended: Yes

The crew is excellent and go above and beyond expectations.

A joyful time on this cruise. Lots of entertainment on board, an exceptionally pleasant staff and nice itinerary.What’s not to like?

September

Pros: Joyful atmosphere- music everywhere, hand holding elders enjoying the ship .Interesting itinerary

Cons: Specialty restaurants overpriced but walk in restaurants are good ??. Buffet top deck restaurants were very good.

Recommended: Yes

As noted above,everyone,staff, passengers et.al. were very happy ?? We chose the sharing option many times to interact with nice folks

Our first ocean cruise

September

Pros: A beautiful, new, clean ship. Outstanding service with friendly, enthusiastic staff. Very good options for upgraded dining. Also, watching movies and Monday Night football on a huge TV under the stars was outstanding.

Cons: It was frustrating looking for available tables at the breakfast buffet and the internet service was also glitchy. I also disliked the smoking in the casino.

Recommended: Yes

Overall, it was a great trip in a beautiful new ship. The positives far outweighed the negatives. I would certainly recommend this ship.

Excellent Princess Ship

May

Pros: Ship, Service, Food, Entertainment very good to excellent

Cons: Difficulty making specialty dining reservations included in Premier Package.

Recommended: Yes

Was on the Enchanted Princess for 14 days in the Med October 2023 and enjoyed the ship immensely. However, there were some hiccups in the dining room with a few wrong orders. In all fairness this could be that we were a group of 26 people at three tables. Itinerary and cabins were very good. Just returned May 2024 on the Enchanted Princess on a 7-day Western Caribbean cruise. I experienced excellent service throughout the ship. The food was consistently very good. My balcony cabin was in excellent shape. I spoiled myself with the Premier package. The included photos, reserved seating section for the three main shows, premium drink package, WIFI, unlimited Casual Dining offers along with fresh squeezed juices were an indulgence. The only negative was upon boarding when I went online to book my specialty dining reservations for the Crown Grille and Sabatini's they were already sold out for the week. I was able to eat in both restaurants but they were standby and for very late in evening causing me to miss one of the shows I wanted to see. My suggestion is to prebook prior to boarding if that option exists.

Would consider alternative cruise lines before booking again

May

Pros: New ship, rooms are up to date, piazza is nice, medallions are great

Cons: Not convinced princess plus is worth it. Main dining with my shipmates was never organized well, medallion service only worked half of the time, buffet dining was not that good, system to get sushi dinner was awful.

Recommended: No

I’ve only been on one cruise before and I was through Royal Caribbean on an older ship. Services on that ship may been outdated, but was far superior than my experiences on the princess cruise. I did see that the white stuff did not work well with each other often they look confused after, trying to come up with solutions. I paid more for this cruise and was expecting a better experience and I was disappointed.

Enchanted Princess Caribbean

February

Pros: Large beautiful ship, great crew, great food and activities, great itinerary

Cons: None

Recommended: Yes

This cruise met all expectations!

Cruise critique

December

Pros: Ship was beautiful, very smooth and food was quite good

Cons: Service was not up to usual par, Very slow in all the bar areas. I believe they are understaffed.

Recommended: Yes

Need more servers for size of population

19 days Southern Caribbean

March

Pros:

Cons:

Recommended: Yes

Loved everything..especially the shows . Our balcony room was very comfortable, especially the shower.

Southern Caribbean

December

Pros: Very friendly and welcoming staff. Meals were excellent. The ship was sparkling clean.

Cons: Shore excursions were just average, not exceptional.

Recommended: Yes

The waiters and Maitre'd in the Santorini Dining Room made the whole dinner experience a true delight. We really didn't need to make the reservations ahead of the cruise as they recommended. We showed up the first night, they had a table for 10 of us and we ate all our meals at the same table except for the speciality dining on one evening.

Fantastic cruise

October

Pros: Service was awesome

Cons: A little faster internet

Recommended: Yes

The crew at the Salty Dog pub bar were the best, made us feel at home and had a fun time. Hats off to Jun, Jeano and Erica!!

Perfect cruise

October

Pros: Impeccable service Amazing food Princess surpasses all expectations

Cons: There was a no smoking policy but Princess didn’t enforce the policy.

Recommended: Yes

My daughters and I loved our cruise and we’re already planning our next cruise!

Enchanted vacation!

March

Pros: great rooms, great food, awesome staff!!! They really made our stay.

Cons: the medallion app!!!

Recommended: Yes

As usual the food was awesome, the crew were so sweet, we wanted to take them all home. The biggest problem was the medallion app - the only thing it was good for on my phone was ordering food. Half of our group it didn't work on, it would drop, kick people off, etc. It needed a little work... otherwise, Princess was awesome!!

Enchanted Review

March

Pros: Marcus and Jayson were absolutely the best ever. They for sure made the cruise. They were both extremely helpful and super fun people

Cons: Super slippery deck around the pool and extremely hot, didn't know I had to book a premium balcony to get a decent size room, overall dining service wasn't very attentive. Had to wait several times for to get drinks or have anyone come to the table to ask.

Recommended: Yes

The medallion app was poor at best. It took long time to load and was spotty. Most of the servers had to get ur stateroom number cause their devices didn't work very good either. The idea behind is good especially being able to order food and drinks that are then delivered to u.it just needs to work

A beautiful ship to sail on our 39th cruise

March

Pros: ship decor was very soothing and comfortable, crew was among the best we have had. Food was very good with lots of choices which covered many ethnic dishes. Entertainment was on par with other cruises enjoyable and nice variety.

Cons: A too big ship but manageable and didn't seem crowded because of smaller amount of guests due to CDC Covid

Recommended: Yes

We really did enjoy this cruise. After 39 cruises, we can't think of really anything but good to excellent on this ship. Itinerary was perfect and the weather held good for us for the whole trip. Nice crew, nice passengers!

Great to Be Back Cruising

February

Pros: Safe environment

Cons: None

Recommended: Yes

This was our first time cruising since ships opened up again. Wonderful experience because Princess takes every precaution to keep passengers healthy. All crew is masked and the ship was running at less than capacity.

Caribbean

January

Pros: One third occupancy {Nice} Staff terrific

Cons: Less entertainment /food verity all places

Recommended: Yes

Masks a pain but understood E Z Check should stay, Staff was terrific boarding and exiting the was wonderful MEDALLIAN was great cleanliness SPOTLESS 10 Stars for Princess

Evaluation of January 19-29 Enchanted Princess Cruise

January

Pros: Excellent service, the ship was expertly sanitized, good excursions

Cons: The shows were generally lackluster

Recommended: Yes

Overall, a very good experience.